Shipping Policies
At Odyssey Blades, we aim to provide a smooth and reliable shipping experience. Below are the details of our shipping policies:
Processing Time
- Orders are typically processed within 2-5 business days.
- Custom or handmade items may require additional processing time, which will be noted on the product page.
Shipping Times
- International Shipping: 10-20 business days.
- Average delivery times to most countries: 15-30 working days (3-6 weeks).
- Some countries, such as Brazil or South Africa, may experience longer delivery times.
- All orders are shipped from Pakistan or China via international shipping and are subject to standard international shipping durations.
Shipping Costs
- Shipping costs are calculated at checkout based on the selected shipping method and destination.
- Free shipping may be available on orders exceeding a specified amount, as indicated on the website.
Customs and Duties (International Orders)
- International customers are responsible for any customs fees, taxes, or duties imposed by their country. Please check with your local customs office for more information.
Shipping Restrictions
- Certain products may be restricted in specific regions due to local laws and regulations. We recommend reviewing your country’s import policies before placing an order.
Tracking and Customs
- Once your order is shipped, you’ll receive a tracking number to monitor your package.
- Delays may occur due to customs processing or local postal service handling. If your item is delayed beyond our estimated time frame, please contact us. Often, the item may still be in customs or waiting for pickup at your local post office.
Resending or Refunds
- If there is a problem with your order, we will work with you to resolve it. This may include resending the item or issuing a refund. Please contact us to discuss your concern.
Shipping Expectations
- Delivery times can vary. Some items may arrive faster than estimated, while others may take longer. We appreciate your patience and understanding, as international shipping times are beyond our direct control.
If you have any questions or concerns about your order, feel free to reach out to us at info@odysseyblades.com. We’re here to help!